Telephone Systems Maintenance

AAG offer tailor made maintenance & support packages for Avaya, Epygi and many other telephone systems.

Telephone systems supplied by AAG – We can offer you support & maintenance for systems such as Avaya, Epygi or in fact any system that we have recommended, supplied and installed.

Telephone systems NOT supplied by AAG – We also offer you the same level of service for Avaya, Epygi or in indeed many systems that have not been sold or installed by ourselves. This is how we have come to work with a number of our clients over the years.

Service Levels – You have a choice of service levels as AAG offer Gold & Silver service agreements.

Remote telephone system support – We work with the latest technologies so that we can resolve most telephone system issues – repairs, upgrades etc. without needing to visit your premises. This improves efficiency and lowers costs for yourselves.

On-Site telephone Support – Our telephone engineers are on standby for any instances where your telephone system requires on-site attention. Giving you peace of mind that we can cover all eventualities.

Dedicated Project Manager – You will be assigned a dedicated project manager to see your case through from start to finish so that we can handle your requirements quickly and efficiently.

Emergency Priority Response – We offer an emergency priority response service to avoid or minimise any costly downtime.

Telephone system improvements and additions – You may find that your telephone system requirements change over time and that you would like a few additional handsets/extensions or new features added. AAG would be happy to discuss these with you.

As a supplier of handsets, telephone, mobile & internet lines and calls, AAG are very experienced in the whole telephony solution. They make sure that they keep up-to- date on upgrades available and offer various levels of support packages. Providing a safe and knowledgeable team to work with you. So, to discuss your business telephone system requirements further please call 0203 758 9000.

Cloud Based Telephone System