Pre-Telephone System Install Questionnaire


Your name:*

Company Name:*

Your email address:*

How many handsets do you require?

How many of these handsets should be desk phones?

How many of these handsets should be walkabouts?

Please provide the following details for each of the above:















If you need space for more than 15 people, please email the further details under separate cover to helpdesk@aag-uk.com and tick this box

If you have existing DDI’s (direct dial numbers) that you would like moved across to the new system, please can you provide the details here:















If you need space for more than 15 numbers, please email the further details under separate cover to helpdesk@aag-uk.com and tick this box

If you do not have existing telephone numbers, what area code would you like to use for your new numbers?

If you would like to use non-geographical numbers please contact us to discuss further 0203 758 9002 or helpdesk@aag-uk.com.

When someone calls the main number where would you like the call to go to? It can ring a group of phones, an individual person or go to an option menu where callers can select a department:

What would you like to happen if no one answers a call to the main number? It can either go to voicemail, forward to another number or can just cut off after a certain amount of rings:

What would you like to happen if no one answers a call to an individual phone?















If you need space for more than 15 numbers, please email the further details under separate cover to helpdesk@aag-uk.com and tick this box

What would you like to happen to out of hours calls to the main number? It can either go to voicemail, divert to a mobile/out of hours call center etc. or ring out:

Would you like hold music to be played when callers are put on hold and when customers are waiting for their calls to be answered?

Who would you like to record your greeting messages/menu options/voicemail greetings, someone internally or someone from AAG?

Do you require call recording on any of your calls?

Security:* (Write the figure 12 as a word in lowercase)

Fields marked * are required.

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