Alfred Ashley's Helpdesk - supporting your business.
Familiarise yourself with the agreement you subscribed to. We always try to resolve issues in the fastest possible time.
The Gold service offers 4 hour response - Silver is 8 hour.
(9am & 5.30pm excluding weekends, UK Bank Holidays)
For all customers outside the standard agreements - our bronze level service is delivered on an adhock basis.
When you call, email or fill out the form - please include;
• Your name
• Your Email Address
• Brief outline of the problem/query |  |
|
|
Alfred Ashley Remote Assistance SoftwareDOWNLOAD HERE - Please use this link to download the Alfred Ashley Group, Remote Assistance software. Please run this software when prompted and we will ask you for a session ID & password that will be displayed to you. |
|
|
We also have further sources of help available online in our ONLINE RESOURCES section.
For our Virtual Design Studio Support Centre CLICK HERE
For our General Support Centre CLICK HERE |
|
